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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Duncan

July 27, 2026

5  out of  5
rating by Mike Duncan
"Natalie was great help"
We responded:
"Hi Mike, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Samantha Alberson’s team.  Please reach out to us if any questions come up!  - Samantha Alberson’s Insurance Team "
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Lisa Collins

July 25, 2026

5  out of  5
rating by Lisa Collins
"I would like to recognize my State Farm representative Mrs. Kristy Williams for providing exceptional customer service. From the very beginning, she listened attentively to my concerns, treated me with genuine compassion, and went above and beyond to ensure all of my questions were answered. Her professionalism, patience, and commitment to helping me made the entire experience stress-free and reassuring. Mrs. Kristy instilled Hope in me which is something that I instill in families everyday. She is truly an asset to State Farm and I would highly recommend anyone to call and discuss insurance options with her. Thank you Mrs. Kristy."
We responded:
"Lisa, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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chris ogle

July 23, 2026

5  out of  5
rating by chris ogle
"Mr. Slay at State Farm in Columbia, MS. was really quick to help, with very informative information. I highly recommend contacting him if you are in search of insurance.

Thank you, Mr. Slay, for your help.

Teresa Ogle."
We responded:
"Thank you so much for choosing Samantha Alberson - State Farm as your insurance agency! We appreciate your business and look forward to taking care of you!"
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Cindy

July 22, 2026

5  out of  5
rating by Cindy
"My agent, Brandy, was very prompt in returning my call with a fantastic quote. The rate was excellent, and the overall customer service was outstanding. Highly recommend!""
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Bria Leshawn

July 22, 2026

5  out of  5
rating by Bria Leshawn
"They made the process of signing up super simple and easy, took the time to match benefits with me from a previous policy, and they even called to wish me a happy birthday. I’ve had nothing but good experiences with them, and anytime I need anything they are prompt!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tourqous Webb

July 16, 2026

5  out of  5
rating by Tourqous Webb
"I absolutely LOVE Slay!
He’s very promt. He takes the time, with patience to take care of all of my Insurance needs! He’s my personal Agent.
THANK YOU, Slay!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Lovell Watson

July 16, 2026

5  out of  5
rating by Lovell Watson
"The team was very courteous and walked me through every step of the process. Made me feel valued! I’m grateful to be apart of the family!!!"
We responded:
"Thank you so much for the 5 stars, Lovell! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Matthew Hart

July 14, 2026

5  out of  5
rating by Matthew Hart
"Been with them going on 3 years. Always quick to respond and friendly."
We responded:
"Matthew, thank you for the fantastic review! We’re always here to support you with your insurance needs in COLUMBIA. "
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Demitress Williams

July 13, 2026

5  out of  5
rating by Demitress Williams
"Ms. Kristy was an absolutely fantastic!! She was so diligent, knowledgeable, and kind. She kept in contact while I had an incident. She was right there when I was ready to start service. You have to love people and job dedication to show this kindness!!!"
We responded:
"Thank you for the fantastic review, Demitress! We are always here to help with your insurance needs here in COLUMBIA . "
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Breona Oalmann

July 13, 2026

5  out of  5
rating by Breona Oalmann
"Mrs. Kristy was so helpful in our home insurance process. Any questions I had or concerns she was there immediately to answer or ease. She also worked extra hard around my husband schedule to get us all the information needed. 10/10 recommend."
We responded:
"Breona, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Samantha Alberson’s Team here in our COLUMBIA office. "
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Virginia McQueen

July 10, 2026

5  out of  5
rating by Virginia McQueen
"My service was excellent very helpful and respectful Kaitlyn was very patient with me"
We responded:
"Virginia, thank you for your wonderful review of State Farm Agent Samantha Alberson’s Team!"
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Reagan Bowman

July 10, 2026

5  out of  5
rating by Reagan Bowman
"Joshua Bullock was great to work with!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Quin Stringer

July 10, 2026

5  out of  5
rating by Quin Stringer
"Josh was friendly, informative, and professional."
We responded:
"Thank you for the fantastic review, Quin! We are always here to help with your insurance needs here in COLUMBIA . "
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Elizabeth Anderson

June 30, 2026

5  out of  5
rating by Elizabeth Anderson
"Natalie helped me find a great rate for my car insurance. She also helped me out with new home insurance when we bought a house. We saved $200 per month by switching to State Farm for auto insurance. Natalie is very friendly and always available to answer any questions."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jami Elkins

June 30, 2026

5  out of  5
rating by Jami Elkins
"Great customer service. Natalie's the best at getting you the right coverage at the right price."
We responded:
"Jami, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Samantha Alberson’s Team here in our COLUMBIA office. "
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Marie Shepard

June 30, 2026

5  out of  5
rating by Marie Shepard
"We use Natalie King as our agent and she is the best! She is very knowledgeable, thorough, and professional. Highly recommend calling Natalie for all your insurance needs!"
We responded:
"Marie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Samantha Alberson’s Team!"
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faye allen

June 25, 2026

5  out of  5
rating by faye allen
"Such a pleasant experience!!!"
We responded:
"faye, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Get Wet

June 22, 2026

5  out of  5
rating by Get Wet
"Thank you. Getting insurance from you was quick and easy."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Samantha Alberson’s Team! We deeply appreciate your kind words here in COLUMBIA . "
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Sherry Pigott

June 22, 2026

5  out of  5
rating by Sherry Pigott
"Thank you so much for your help. You went above and beyond!!"
We responded:
"We appreciate your review, Sherry. We are so happy that you had such a wonderful experience with State Farm Agent Samantha Alberson’s Team here in COLUMBIA ! "
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Cedric Goodman

June 17, 2026

5  out of  5
rating by Cedric Goodman
"Very helpful and informative"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in COLUMBIA to know that you had such a wonderful experience with us here on State Farm Agent Samantha Alberson’s Team."
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Latoya Mccray

June 11, 2026

5  out of  5
rating by Latoya Mccray
"Very friendly staff and willing to help you get the best policy"
We responded:
"Wow, thank you for the 5-star review, Latoya! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Darron Terry

June 10, 2026

5  out of  5
rating by Darron Terry
"I started working with Kristy Williams during the latter part of last year. She was very responsive and was eager to assist me and was very helpful. I remembered my interaction with Kristy and reached out to her again because of that interaction."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Samantha Alberson’s Team! We deeply appreciate your kind words here in COLUMBIA . "
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Stephanie Spillman

June 8, 2026

5  out of  5
rating by Stephanie Spillman
"Very nice and quick service"
We responded:
"Stephanie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Samantha Alberson’s Team!"
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Milton Smith

June 5, 2026

4  out of  5
rating by Milton Smith
"Mrs Alberson is a very nice lady and very professional and very happy and knowledgeable agent she was very helpful and friendly she made sure that I understand about the car insurance coverage that I was going to receive as I t hought was honestly and trust she that really makes my day .
. thanks again Mr Smith is very happy to be a State farm customer"
We responded:
"Thank you for your 4-star review! We are grateful for your positive feedback about State Farm Agent Samantha Alberson’s Team here at our COLUMBIA office. "
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Sakemiah Cotton

June 4, 2026

5  out of  5
rating by Sakemiah Cotton
"Very professional and very helpful. Always there when u call or will call you back shortly."
We responded:
"Sakemiah, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Samantha Alberson’s Team here in our COLUMBIA office. "