Reviews
State Farm® Agent Samantha Alberson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Brenda Daniels
October 20, 2026
"Very helpful and professional. Great experience overall 10/10 recommend"
We responded:
"Brenda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Samantha Alberson’s Team here in our COLUMBIA office. "
leo phillips
October 15, 2026
"very great service and they put in an effort to customize your experience"
We responded:
"leo, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Jeff Nichols
October 15, 2026
"Excellent service and very knowledgeable and helpful."
We responded:
"Jeff, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Krystle Allen
October 13, 2026
"Josh Bullock was excellent!!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
James Corbett
October 9, 2026
"Great experience. Wonderful and friendly office staff. Kristy Williams a superb agent, who carefully explained the policy details and answered all my questions and concerns. I would highly recommend this agency."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Danielle Keene
October 9, 2026
"The customer service is amazing. They took care of all of the needs that I had answered every question promptly."
We responded:
"Danielle, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Krispy Krunchy
October 7, 2026
"I had a wonderful experience working with Kristy at State Farm. She was extremely helpful, professional, patient, and knowledgeable throughout the entire process of getting insurance for our business. She took the time to explain everything clearly, answered all of our questions, and made the whole process so easy and stress-free.
Kristy truly went above and beyond to make sure we got the coverage we needed and felt comfortable with our policy. Her customer service was excellent, and you can tell she genuinely cares about helping her customers.
I’m very happy with our experience and would definitely recommend Kristy and State Farm to anyone looking for insurance. Thank you, Kristy, for all your help! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Krispy, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Terri Ramos
October 2, 2026
"Slay Rankin is absolutely phenomenal! I needed to get all of my insurance policies organized, and Slay took his time to walk me through everything. He didn't rush the process at all and made sure I fully understood my coverage. Best of all, he managed to save me money while getting everything perfectly in order. He is a rep. who genuinely cares and takes the time to do things right."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in COLUMBIA to know you had such a great experience with us. "
Brandi Wilson
October 2, 2026
"Wonderful customer service !!"
We responded:
"Wow, thank you for the 5-star review, Brandi! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Mrs. Cresleonyta Thompson Minor
October 2, 2026
"As usual! Slay!! Is Slaying it.Very pleasant and professional. I’m so happy to have a great agent to work with whom went above and beyond to handle my problem. Thank you for choosing an agent like this in your business. Love everything about my experience ❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Vincent
October 1, 2026
"Ive always had great rates with Samantha, very friendly to deal with."
We responded:
"Vincent, thank you for the fantastic review! We’re always here to support you with your insurance needs in COLUMBIA. "
Shawn Gray
September 30, 2026
"Josh Bullock was very helpful and helped save a ton of money on my rate!!! Thank you!!!"
Amanda Hilton
September 26, 2026
"Friendliness goes along way providing customer satisfaction. From the receptionist Brandi answering the phone to Josh who provided me with auto and house insurance quotes, both were friendly and easy to talk with. I was very pleased with the response time too of getting my insurance quotes. It was a quick process and I would recommend the Columbia office for anyone looking for friendly reliable service. Thanks again for your dedication to customer service and satisfaction."
We responded:
"Thank you so much for the 5-star rating, Amanda! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Samantha Alberson "
madisyn johnson
September 25, 2026
"I had a great experience working with Ms. Kristy! She helped me with my car insurance yesterday and made the entire process quick, easy, and stress-free. She was very kind, patient, professional, and made sure I understood everything before we finished. I truly appreciate her excellent customer service and willingness to help. Thank you so much, Ms. Kristy! I definitely recommend her to anyone needing assistance with their insurance."
We responded:
"Thank you for the 5-star review of Samantha Alberson’s team - we really appreciate your kind words! "
Charles Pickard
September 25, 2026
"Kaitlen was great. Saved me lots"
We responded:
"Thank you so much for the 5 stars, Charles! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Adrian Clay
September 24, 2026
"Awesome insurance and great staff"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Paul Cunningham
September 23, 2026
"Absolutely love the service given"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in COLUMBIA. "
Shannon sledge
September 23, 2026
"Loved being able to do most everything from a text message and they were a phone call away if i had any questions! Had everything i needed done within minutes!!"
We responded:
"Hi Shannon, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Samantha Alberson, Your State Farm Agent "
Johnny Brumfield
September 22, 2026
"Very professional, good person to talk with and very friendly and helpful. Thanks to you and the company."
We responded:
"Johnny, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Samantha Alberson and Team "
Dan Stephensoii
September 18, 2026
"Working with Kristy on our home insurance was a breeze. She made it effortless, easy. Make sure to give her a call with all your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Korri Coulter
September 17, 2026
"Josh is the best and is always a big help.!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Barbara Foles
September 17, 2026
"Excellent"
We responded:
"Barbara, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Samantha Alberson and Team "
Wendy Eugenio
September 16, 2026
"Working with Kristi is amazing!! So helpful and friendly, she made my transition from my old insurance place to State Farm super easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amanda Smith-Quinn
September 15, 2026
"I love the state farm group of Columbia Ms they have been there for me and my family since day one have helped me through everything I have ever needed very friendly and caring"
We responded:
"Thank you so much for the 5 stars, Amanda! We truly appreciate your feedback and are always happy to help whenever you need us. "
robin thomas
September 14, 2026
"Natalie was great. Very professional and accommodating."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in COLUMBIA. "